Your emails are likely going into the “Spam”, “Trash”, or “Promotions” folders. In Gmail, you can also drag and drop one of our Premium emails into the “Primary” tab, which will ensure it’s always in your primary inbox, instead of “Promotions”. You can avoid any issues in the future by adding (deals@oneair.ai) to your email contact list. If you still can’t find the emails, then shoot us an email at (support@oneair.ai)