OneAir

Who we are 1

• Is OneAir a travel agency?

How it works 11

• Is OneAir free to join?
• Which US departure airports do these flights depart from?
• What are your membership options?
• How many cheap flight alerts will I receive?
• Which destinations do you look out for?

View all 11

My Preferences 1

• What kind of flight deals are included? Do you send business, first and premium economy class deals?

Account Settings 1

• How do I login to OneAir portal?

Booking Flights 1

• How to book a flight?

Secured Flight Passenger Data 0

Flights FAQ's 0

Booking Modifications 4

• Cancelling your flight
• Changing your flight
• Name Corrections
• Why is it more expensive to change my flight than to buy the original tickets?

Airline Schedule Changes 2

• Airline Schedule Changes
• Travel Alerts and Advisories

Flight FAQ's 4

• Review Itinerary
• Resend My Flight Confirmation Email
• What time is my flight?
• What happens if I skip one of my flights?

At the Airport 9

• Flight Check-In
• Passports, Visas, and Other Travel Documents
• Flight Disruptions and Delays
• Missed Flights or Connections
• Flying with Pets or Service Animals

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Membership, Billing & Refund policy 1

• What is your refund policy?

Paying for Your Booking 3

• Card Declines
• Payment and Cardholder Verification
• Can I change my payment method?

Questions about Refunds 1

• Airfare Refunds

Questions about Charges and Fees 6

• I think I may have been double-charged or overcharged!
• Why was I charged $1 by OneAir?
• Why haven't I been charged for my booking?
• I was charged but I don't have a confirmed booking
• Additional Airline Fees

View all 6

Our Fees and Exceptions 2

• Our service fees
• Our Post-Ticketing Fees

OneAir Membership 2

• Can I try out Premium or Elite membership for free?
• I’m a Basic member, how do I upgrade to Premium or Elite?

Flight Deals - What to expect 3

• Which US departure airports do these flights depart from?
• How many cheap flight alerts will I receive?
• What kind of flight deals are included? Do you send business, first and premium economy class deals?

Manage membership billing and payments 4

• Does the Premium membership automatically renew?
• Is my payment information safe?
• How do I delete my account?
• How can I cancel my OneAir membership?

Refund Policy 1

• What is your refund policy?