You can often check-in directly on the airline's website up to 24 hours before departure for domestic flights and up to 48 hours before departure for international flights. If online check-In is not available, don't worry - you can check-in at the airport on the day of travel, where your boarding passes will be printed for you.

Important

  • Depending on a number of factors (such as country of residence, randomized security checks, visas, etc.) you may not be able to fully complete the check-in process online. If this is the case, simply check-in directly at the airport on the day of travel.
  • You don't need a paper ticket to check-in at the airport. All you'll need is your airline confirmation code and your travel ID.
  • Boarding passes (both electronic and paper) will always be provided directly by the airline and cannot be sent to you from OneAir.
  • If you are checking bags, be sure to drop them off at the check-in counter no less than 1 hour (2 hours for international flights) before your scheduled flight.

Terminals and Boarding Gates

The boarding gate will usually not be determined until after check-in on the actual day of travel. For trips with layovers, it is advised to check the flight information display systems (large screens located throughout the airport) at the connecting airports for the most updated, accurate information.

Since terminals and boarding gates are often not determined until the coming weeks before your departure date, this information is not accessible on OneAir. If you’d like to request more information about your departure terminals before arriving at the airport, contact the airline directly.

Important

Airlines can make changes to the departure or arrival terminal or gate at any time. It's always best to check the departure and arrival screens at the airport when travelling to have the most current information.