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Airline Schedule Changes

As an online travel agency, we unfortunately do not have any influence on an airline's flight schedules. Schedule changes can happen from time to time when the carrier must adjust their schedule, route, or aircraft. OneAir will notify you about the flight cancellations or airline-imposed schedule changes over phone and/or by email.

If you receive an email about a schedule change, it may require a response from you. It's important to review the schedule change details and follow the directions in the email.

Important

  • If you had a paid seat or other upgrade associated with your original flight, you'll need to contact the airline directly to ensure they'll be transferred over to your new flights.
  • Once the schedule change is complete, any future changes you need to make to your flight will be subject to the original ticket rules and restrictions.
  • If the airline has made a last-minute schedule change or cancellation and your departure is within the next 72 hours, OneAir will attempt to reach you by phone and email.
  • If you believe that you have not been contacted about a schedule change for your flight, feel free to contact our support team directly.

Roundtrip flights with 2 one-way fares

  • First, review all your flight details. Sometimes when you have a roundtrip flight with 2 one-way fares, one flight will be changed and the other will stay the same. So double check!
  • If you make any changes to a flight that wasn’t impacted by the airline schedule change, you might end up having to pay an airline change fee plus any fare difference, so be sure to double check.

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