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Billing and Payments (Refunds, Charges & Fees)
Get help with your billing, payments including cancellation, refunds, charges and fees
Membership, Billing & Refund policy
What is your refund policy?
Paying for Your Booking
Card Declines
Payment and Cardholder Verification
Can I change my payment method?
Questions about Refunds
Airfare Refunds
Questions about Charges and Fees
I think I may have been double-charged or overcharged!
Why was I charged $1 by OneAir?
Why haven't I been charged for my booking?
I was charged but I don't have a confirmed booking
Additional Airline Fees
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